Customer Satisfaction is our number ONE priority!
PAYMENT OPTIONS:
American Heritage Soy has a secure on-line shopping cart that is provided by Mals e-commerce. We accept Visa,
MasterCard and are Pay Pal Verified. For our wholesale customers we will accept business checks, product will be
shipped when payment is received.
EASY WAYS TO ORDER:
Use our convenient on-line shopping cart, by fax or you can call us with your order.
RETURNS:
Customer Satisfaction is very important to American Heritage Soy. We welcome feedback. We want you to be
happy with our products. If you are unhappy with the performance of any of our products you can return the
product, at your expense, for a full refund (excluding shipping). All claims of damage or shortages must be reported
within 48 hours of receipt of goods. Please keep all damaged boxes for freight damage claims.
PRIVACY STATEMENT:
American Heritage Soy vows to maintain confidentiality on all personal, financial and contact information received
to use for the sole purpose of order processing. American Heritages Soy reserves the right to refuse service to any
party at any time.
SHIPPING:
Because orders are custom made, it may take 2 - 4 days, wholesale orders may take up to 2 weeks before shipping.
Orders are shipped through Fed Express Ground. If your shipment is damaged please let American Heritage Soy
know immediately (within 48 hours).

Candle Cottage new home of American Heritage Soy "The Natural Alternative"
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Policies & Procedures